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AfricaMoney | August 22, 2017

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Mauritius’ HRDC to launch a Career Development site for ICT/BPO job seekers

Mauritius’ HRDC to launch a Career Development site for ICT/BPO job seekers

The website works on the simple premise that if a person joins the ICT/BPO sector with or without relevant skills at Step 1, the person must at least be made aware of the “Stairway” to climb in order to progress to more senior roles. (Image: business.mega.mu)

​Mauritius’ Human Resource Development Council (HRDC) has developed an innovative Career Development Stairway (CaDS), which is in the form of a website that maps out a structured career path in the ICT/BPO sector based on required qualifications and competencies, to be launched on Thursday, 05 March 2015.
 
According to HRDC Director Raj Auckloo, the Career Development Stairway is a tool that provides information about career options and professional development in the ICT/BPO sector.

He added that the CaDS website will help individuals to identify and map their career path and most importantly, provide easy access to information.
 
The Career Development Stairway gives an industry-wide objective framework for various jobs in the ICT/BPO sector and the website will provide details about job profiles ,job descriptions, qualifications and competencies required for each role, as well as the various entry and career progression routes to and from roles within or across sub-sectors.
 
The website works on the simple premise that if a person joins the ICT/BPO sector with or without relevant skills at Step 1 (which is the basic level on the Career Development Stairway), the person will be aware of the “Stairway” to climb in order to progress to more senior roles.

Additionally, the person will have information on the skills required to move up the “Stairway’ in order to develop the competencies necessary to carry out the new role effectively.
 
To date, 63 job profiles in the ICT/BPO sector have been classified into 9 sub-sectors: Call Centre; Business Process Outsourcing (BPO); IT Security; Networking; Software Development and Web; Infrastructure and Systems; Systems Design; Service Management; and Software Testing.

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