Mauritius: Tech majors Cisco and Comztek collaborate to boost delivery
With a team of experienced Cisco personnel from across the globe the Comztek team also intends to help customers with business, skills and even marketing and sales services where these may not exist in their own companies. (Image: Tonie)
Comztek in Mauritius is working closely with vendor partner Cisco to ensure that customers throughout the region can benefit from superior service and quality solutions.
Comztek, a leader in the distribution network and communications technologies in Africa, opened its Mauritius office in June 2012.
Comztek Mauritius, working with Cisco, is also planning an official launch event that will provide its reseller customers with a full overview of the vendor’s product portfolio and highlight synergies and potential opportunities they may deem relevant for their customers.
“African companies face numerous challenges that include the ability to service their customers, reduce time for deliveries, and then the ever present skills dearth that continues to plague our continent,” says Vrigesh Futta, Account Manager, Africa, at Comztek Africa.
“Within our own business we have managed to overcome many of these challenges as a result of the fact that we are a member of a global company, namely our parent company Westcon, and subsequently tap into a network of vendor relationships, skills and expertise that extend far beyond our own borders,” he added.
The benefits of being part of a global distribution house have enabled Comztek Mauritius to ensure that its reseller customers can tap into superior technical skills and on the ground assistance to support projects which aligns closely with the company’s vision of being a value-added distributor in all of the regions it has a presence.
Another differentiator that sets Comztek apart from its competitors is that it is able to meet the stock requirements of customers due to its extensive network of warehouses, relationships with vendors and its proven understanding of logistics as well as its in country relationships and understanding of each region’s clearance requirements.
With a team of experienced Cisco personnel from across the globe the Comztek team also intends to help customers with business, skills and even marketing and sales services where these may not exist in their own companies.
This model has to date acted as a major differentiator as the growing need for Cisco products in the region is currently fuelling the demand for on the ground skills to assist in designing, implementing and supporting the Cisco solution portfolios.
“Interest in Cisco is definitely growing, specifically around the fact that the company has announced its intention to be a 100% cloud based business via the new Cisco Meraki cloud range,” concluded Futta.
Source: IT Web Africa
Since 1995, Comztek Africa has established itself as a leading distributor of technology and communication products and solutions throughout the African continent.
Today, as a member of the Westcon Group, Comztek Africa boasts a regional network across Southern and East Africa, with offices in Namibia, Zambia, Kenya , Mauritius and a base in Johannesburg for the SADC team, offering services to 26 countries.
Each region boasts a team of highly skilled people who work closely with its resellers base to support: consumer, software, networking, mobility, storage, security and retail specific solutions across a myriad of vendor and brand partners.
Source: Company Website