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Money

  • Illustration of a man screaming and an old-fashioned phone is coming out of his mouth

    Consumer affairs
    The death of customer service: why has it become so, so bad?

  • How to cut your water bills illustration

    Money hacks
    Snub the tub and buy a butt: nine ways to cut your water bill

    With household water bills in England and Wales rising by an average of 26% this year, here are the best ways to save
  • A worker inspects an air conditioning unit outside a building

    Climate
    Number of UK homes overheating soars to 80% in a decade, study finds

    Researchers say urgent action needed to inform people about risks of heatwave temperatures and adapt homes

  • UK
    Inflation falls to 2.6%, increasing pressure on Bank to cut interest rates

  • Pushing Buttons
    The cost of gaming is soaring – but for many fans, a game is ‘worth’ more than its price tag

  • Energy bills
    Increased charges for higher earners could fund UK energy upgrade, Ofgem says

  • Property
    HSBC and Co-op Bank cut mortgage rates as Halifax and Lloyds ease rules

  • Carers
    DWP to overhaul carer’s allowance checks after overpayment scandal

  • Investments
    Yes, the stock markets are in turmoil … but it really is a good idea to invest

  • Energy bills
    Octopus and its customers ask Treasury to back zonal electricity pricing

  • Travel
    UK drivers face ‘hat-trick of hold-ups’ over Easter bank holiday weekend

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Expert advice

  • A red telephone on wheels, a mascot for Direct Line Insurance Group Plc, sits on a table as staff members talk in the background in Direct Line's offices

    Consumer champions
    Direct Line chasing me over dead uncle’s cancelled car insurance

  • Stock photo of a hooded figure, resembling a crimninal, with a mobile phone

    Your problems, with Anna Tims
    EE was unapologetic after I tried to stop a sim swap fraud

  • A modern block of flats with its pale-coloured cladding partially removed

    Your problems, with Anna Tims
    An expelled fire safety engineer has made my flat unsaleable

  • A prepay key sits in a prepayment electricity meter in a rented home on February 07, 2023 in Birmingham

    Consumer champions
    My daughter is still being pursued despite ScottishPower recalling £1,000 debt

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Spotlight

  • espresso machines

    The Filter
    The best espresso machines to unleash your inner barista at home, tested

    We’ve rounded up espresso machines for every budget and skill level, from the cheapest manual models to high-end assisted marvels

Opinion

  • Barista serving coffee in a takeaway paper cup

    It’s the economic end times, so obviously I’m thinking about my takeaway coffee

    Emma Brockes
  • A claim form for carer’s allowance

    Editorial
    The Guardian view on unpaid carers: the scandal of their allowances is far from over

    • Jamie Dimon.

      Don’t worry, gen Z! A billionaire boomer says your lives are going to be great

      Arwa Mahdawi
    • Grenfell Tower

      In the shadow of Grenfell, tenants are living with damp, mould and rats – there’s no faith in politics without a safe home

      Joe Powell
    • A worker on a ladder in a baseball cap carries out maintenance on heat pump and air condition units

      Letters
      Heat pump installation process would put anyone off

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In pictures

  • A street of mostly red brick and stucco-fronted Georgian properties in Chichester

    Fantasy house hunt
    Skinny but spacious homes for sale in England

  • A large Edwardian house with bay windows on the ground and first floor with bright green frames.

    Fantasy house hunt
    Edwardian homes for sale in England and Scotland

    From Devon terrace in need of modernisation to six-bedroom house near Aberdeen, properties exuding craftsmanship
  • A two-storey cottage painted in sage green

    Fantasy house hunt
    Homes for sale in foodie towns in England

    Property to suit all tastes and budgets, from a terraced cottage in Essex to a manor house in Somerset
  • Red brick barn with tiled roof seen with hills in the background

    Fantasy house hunt
    Barn conversions for sale across England and Wales

  • A modernist white house

    Fantasy house hunt
    Homes for sale in England’s urban villages

  • A large contemporary house with an overhanging pitched roof

    Fantasy house hunt
    Commuter-belt homes in England and Wales

  • FHH brutalist Barbican

    Fantasy house hunt
    Brutalist and modernist homes for sale in England

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On this site

  • Drone view of rows of houses

    Property
    HSBC and Co-op Bank cut mortgage rates as Halifax and Lloyds ease rules

  • Drone view of rows of houses

    Mortgages
    HSBC and Co-op Bank cut mortgage rates as Halifax and Lloyds ease rules

    • Consumer affairs
      The death of customer service: why has it become so, so bad?

    • Pensions
      ‘How much will a manic Trump cost me?’ Pension savers’ anxiety rises over market volatility

    • Savings
      Yes, the stock markets are in turmoil … but it really is a good idea to invest

    • Viagogo
      Viagogo failing to prevent potentially unlawful practices, say campaigners

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