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AfricaMoney | August 22, 2017

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Soaring high: Air Mauritius ranked second best airlines in Africa

Soaring high: Air Mauritius ranked second best airlines in Africa

This has been a great month for Air Mauritius, as on July 08, 2014 the national carrier was awarded the prestigious 4-star professional quality rating by airline and airport consultancy Skytrax. (Image: MCB)

Air Mauritius distinguished itself as the second best airline in Africa after South African Airways, continuing its award winning streak at the global airline awards for the African region during the Skytrax World Airlines Awards ceremony held last week at the Farnborough Airshow in Hampshire, UK.

On the global level, Air Mauritius improved its ranking by 12 places to be set at the 60th position among the World’s Top 100 Airlines, compared to last year when it came 72nd.

For its part South African Airways which is ranked first in Africa is set at the 22th place on the final Global Airline Rankings, however, it lost one place compared to 2013.

Air Seychelles, which was ranked as the second best airline in Africa in 2013, now counts as the third best airlines in Africa.

On the global ranking scale, Air Seychelles was set at the 62rd position, two places behind Mauritius, and lost 6 places compared to its ranking last year.

Also, world-wide, Cathay Pacific was ranked first (last year rank: 6), followed by Qatar Airways (2013: 2nd), Singapore Airlines (2013: 3rd), Emirates (2013: 1st) and Turkish Airlines (2013: 9th) to round up the Top 5.

The Skytrax World Airline Awards which are referred to as “passengers’ choice awards” are conferred after scrutinizing an online survey filled by air travellers over a 10 month period and cover over 200 airlines serving both domestic and international routes.

The survey gleans passenger satisfaction levels covering 41 key performance indicators which look at all aspects of the aviation industry stretching from on the ground, check-in, boarding, seat comfort, cleanliness to on-board service among others.

Finally, the organizers say that the survey for this year’s awards was conducted between August 2013 and May 2014.

As many as 18.85 million customers surveys were filled by passengers drawn from 105 different nationalities covering over 245 destinations.

South African Airways (SAA) retained its pole position for the fourth year running whereas the Africa’s main major airlines, Ethiopia Airlines and Kenya Airways took the fourth and fifth position respectively, following Air Mauritius and Air Seychelles at second and third place respectively.

This has been a great month for Air Mauritius, as on July 08, 2014 the national carrier was awarded the prestigious 4-star professional quality rating by airline and airport consultancy Skytrax.

Finally, this award follows a series of recent achievements by Air Mauritius, among which a return to profitability in 2013-2014 and being voted the leading airline in the Indian Ocean at the World Travel Awards for nine consecutive years, are the highlights.

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